Reporting a Problem

Important: If you are reporting a problem, please ensure your computer is configured to allow a reply email message from us, so that we may respond in a timely manner.

Please send an email to support@sermonsearch.com and include the following information:

Description of problem:
Username:
Password:
First & last name used to create account:
City & state used when account was created:
Your current email address:
Phone number where you can be reached during the day:

Note: Due to the scanning process, you may view or download a sermon that is missing information or is indecipherable. If this happens, please report the problem so we may correct the sermon or remove it from the system. If you have downloaded such a sermon, we will credit your account or send you the corrected sermon. We request the download date, sermon title and its author in your message to us.

Frequently Asked Questions (FAQs)

How can I change my password?
By clicking on My Account from our homepage. You will be asked to enter your new password, and then confirm it with a second entry.

How do I find sermons?
Search for a sermon by typing in keywords relating to your topic of interest, biblical references, the name of the author, or the sermon title.

How do I know a sermon fits my needs?
You will have a chance to preview the first part of each sermon from the search results before "purchasing".

How do I purchase sermons and worship backgrounds?
You may purchase sermons and/or worship backgrounds individually at your convenience or subscribe on a monthly basis. Your secure transaction is completed online.

How do I download sermons and worship backgrounds?
If you are a Guest, click here.
If you are a Premier, Standard, or Free Trial subscriber, click here.

Do I have to pay to browse?
No, you may browse our entire site and preview our content without even registering. However, to download any of our material, you will need to register either as a Guest or with one of our subscriptions.

How do I get into the site?
Click here if you are a registered user with a username and password.

Click here if this is your first time at SermonSearch. Registration takes only a few minutes after which you will receive your username and password.

Why doesn't my password work?
The new SermonSearch.com sign in system is case sensitive. If you used uppercase or lowercase letters in your password when you registered, you need to also use them when you sign in. If you need further assistence with your username or password, try our automated username and password system by clicking here.

How much does a monthly subscription cost?
Standard - $21.95
Premier - $39.95
(Please see our 'About Us' section for a detailed description of subscription benefits.)

Why should I become a contributor to SermonSearch?
SermonSearch provides a worldwide forum, viewed regularly by thousands of users, for presentation and download of your sermons. Your sermons will be featured along with those of many of the greatest teachers and preachers, such as Charles Spurgeon, James Merritt, Jerry Vines, Edwin Young and Adrian Rogers. In addition, you will receive royalties from each downloaded sermon and valuable public exposure to your ministry.

SermonSearch Tips

When I enter my username and password, I am taken back to the front page but it does not show that I am logged in. Why can't I login?
We are working to correct this somewhat sporadic issue with the website. In the meantime, please try this. After you enter your username and password and are taken back to a screen that does not show you as logged in, please click on "My Account." You should be taken to your account information. You should then be able to click on "Find Sermons" or "Home" and remain logged in so that you can search, purchase, and download sermons.

Tip 1
If you experience problems getting logged onto the system, try deleting the cookies, internet history, and temporary internet files from your computer (the Help feature on your computer will guide you through this). Then reboot your computer and try again.

If that still doesn't work, please send us the answers to the following questions at support@sermonsearch.com:

Who is your internet provider? (e.g., AOL, Comcast, Dish)

What browser are you using? (e.g., Internet Explorer, Firefox)

What version of your browser are you using? (click 'Help' on the menu)

What operating system does your computer have? (e.g., Windows 98, Windows XP, Mac OSX)

Is there a pattern to day of week, or time day, when you're experiencing problems?

What exact task where you trying to perform on the site?

Tip 2
SermonSearch gives you the message that your account is disabled when you try to log on: you may have created more than one account in SermonSearch and be using a username and password for a deactivated account. Be sure you're using the username and password for the correct account. If you're not sure which account is active, please send us send us an email at support@sermonsearch.com and include the username(s) assigned to you by SermonSearch when you registered for the account(s), the person's name, city, state and email address used to create the account(s).